Green And Greener Home Buyers

This Privacy Policy has been compiled to better serve individuals who are concerned about how their ‘Personally Identifiable Information’ (PII) is collected, used, and protected. PII, as described in U.S. privacy law and information security standards, is information that can be used on its own or with other data to identify, contact, or locate a person, or to identify an individual in context. Please read this policy carefully to understand how we collect, use, protect, or otherwise handle your information in connection with our website and services. This policy also explains how we handle phone number information and SMS/text message communications, including consent, opt-out rights, and data protection practices required under applicable U.S. and Oregon laws.

 

What personal information do we collect from the people that visit our blog, website or app?

When you register on our site, submit a form, request an offer, or otherwise enter information on our website, you may be asked to provide your name, email address, mailing address, phone number, property address, or other details to help us contact you and provide our services.

If you provide your phone number, you consent to us contacting you by phone or SMS/text message for property-related communication. Providing your phone number and SMS consent is optional and not required to use our website.

We may also collect information related to your property, timing, and selling preferences when you request an offer or provide details voluntarily.

When do we collect information?

We collect information from you when you register on our site, fill out a form, request an offer, submit property details, use Live Chat, or enter information anywhere on our website.

We may also collect information when you:
• Contact us by phone or text message
• Respond to our outreach or submit information through third-party lead forms (such as Facebook or Google lead ads)
• Provide feedback on our products or services

If you provide your phone number through any of these methods, you are voluntarily giving us permission to contact you by phone or SMS/text message. SMS consent is optional and not required to use our website or receive our services.

 

How do we use your information?

We may use the information we collect from you when you register on our site, submit a form, request an offer, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use other site features in the following ways:

• To personalize your experience and deliver the type of content and property information you are most interested in.
  • To improve our website and services to better serve you.
  • To respond to your customer service requests and support needs.
  • To administer promotions, surveys, or other site features.
  • To process your requests, submissions, or transactions efficiently.
  • To request ratings, feedback, or reviews about our services.
  • To follow up after correspondence, including live chat, email, phone calls, and text messages.
  • To contact you by phone or SMS/text message with property-related updates, appointment confirmations, offer discussions, follow-up questions, and information directly related to your inquiry. SMS communication is used strictly for business purposes related to your request.

If you provide your mobile number, you are giving us permission to contact you via SMS/text message. SMS consent is voluntary, and you may opt out at any time by replying “STOP.” We do not sell, share, or disclose phone numbers or SMS consent information to third parties for marketing purposes.

 

How do we protect your information?

We use a variety of industry-standard security measures to protect the personal information you submit through our website. All information you provide is transmitted using Secure Socket Layer (SSL/TLS) encryption to ensure it remains confidential during transfer. Our website is hosted on secure servers, and access to personal information is restricted to authorized personnel who are required to keep all data confidential.

We do not collect or store sensitive financial information such as credit card numbers on our website.
We do not use PCI-scanning tools because we do not process payments or conduct financial transactions through this site.

Phone numbers, SMS consent data, and communication records are stored securely and are only used for property-related communication. We do not sell or share mobile numbers with third parties for marketing or promotional purposes.

We may use trusted third-party service providers (such as communication platforms, CRM systems, or hosting providers) to assist us in securely storing or transmitting data. These providers maintain their own security and compliance standards and are prohibited from using your information for their own marketing purposes.

We regularly review our systems for potential vulnerabilities and maintain reasonable safeguards in accordance with applicable U.S. and Oregon privacy and data-security requirements.

We use regular malware scanning to help protect our website and systems.

Your personal information is stored on secured networks and is accessible only to a limited number of authorized personnel who have special access rights and are required to keep all information confidential. All data transmitted through our website is protected using Secure Socket Layer (SSL/TLS) encryption to ensure it remains secure during transfer.

We implement a variety of administrative, technical, and physical security measures to safeguard personal information whenever a user enters, submits, or accesses their information.

We do not collect or store credit card numbers or other sensitive financial information on our website, and no payment processing occurs through this site.

Phone numbers, SMS consent data, and communication records are stored securely within our CRM and communication systems. Access to this information is restricted, and it is used only for property-related communication. We do not share mobile numbers with third parties for marketing purposes.

 

Do we use cookies?
Yes. Cookies are small files that a website or service provider places on your device through your web browser (if you allow). Cookies enable our systems to recognize your browser and remember certain information to improve your experience on our website.

We use cookies to:
• Understand and save your preferences for future visits
• Analyze site traffic and user interaction to improve our website and services
• Keep track of advertising performance and measure marketing effectiveness
• Allow trusted third-party analytics tools (such as Google Analytics) to collect aggregated, non-identifiable usage data on our behalf

Cookies do not collect Personally Identifiable Information unless you voluntarily submit that information through a form or request on our site.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Browsers vary, so review your browser’s Help menu for instructions on modifying cookie settings.

If you turn cookies off, some features that help improve your browsing experience may not function as intended, but the core functionality of the website will still remain usable.

 

Third-Party Disclosure
We do not sell, trade, or otherwise share your Personally Identifiable Information with outside parties for marketing or promotional purposes. This includes your phone number and any SMS/text message consent data, which we never sell or disclose to third parties for their own marketing.

We may share information with trusted service providers who assist us in operating our website, managing communications, storing data, or conducting our business. These partners may include website hosting companies, CRM systems, analytics tools, and communication platforms. All such third parties are required to keep your information confidential and are prohibited from using it for their own marketing or advertising purposes.

We may also release information when required to comply with applicable law, enforce our site policies, or protect our rights, property, or safety, or the rights and safety of others.

We may share non-personally identifiable, aggregated visitor data (such as website traffic statistics or general usage patterns) with third parties for analytics, optimization, or website performance purposes. This data does not include personal information or phone numbers.

 

Third-party links

Occasionally, at our discretion, we may include or offer third-party products, services, or resources on our website. These third-party sites have their own separate and independent privacy policies and data-handling practices. Because we do not control these external sites, we are not responsible or liable for their content, activities, security practices, or privacy policies.

By following a link to a third-party website, you may be subject to privacy policies that differ from ours. Nonetheless, we seek to protect the integrity of our website and welcome any feedback regarding third-party links or experiences.

 

Google Advertising & Analytics 

We use Google Ads (PPC), Google AdSense, YouTube Ads, and Google Analytics to improve our advertising performance, understand how visitors use our website, and provide a better user experience. Google uses cookies and similar technologies to collect non-personally identifiable information for the purpose of showing relevant ads and measuring ad interactions.

Google, as a third-party vendor, uses cookies (including the DART cookie for AdSense) to serve ads based on users’ previous visits to our website and other websites across the Internet. The DART cookie does not collect personal information such as your name, email address, phone number, or address. Our advertising may also appear on YouTube, and YouTube ads use the same Google Ads and Google Analytics cookies and tracking technologies described in this section.

We have implemented the following Google features on our website:
• Google AdSense
• Google Ads PPC advertising
• YouTube advertising
• Google remarketing and interest-based advertising
• Google Display Network reporting
• Demographics and interest reporting
• Google Analytics (first-party cookies) used alongside Google advertising cookies

We and Google may use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick/AdSense cookie) together to:
• Understand how users interact with ads and website content
• Measure advertising effectiveness
• Improve our website functionality and user experience
• Display more relevant ads based on user browsing behavior
• Analyze aggregated site traffic and performance

These cookies collect non-personally identifiable information only. Personal information such as your name, phone number, email, or address is not shared with Google through advertising cookies unless you voluntarily submit that information through a form on our website.

Opting Out
You can manage how Google collects and uses information by adjusting your preferences on the Google Ads Settings page. You may also opt out by using the Network Advertising Initiative opt-out page or by installing the Google Analytics Opt-Out Browser Add-On.

 

California Online Privacy Protection Act (CalOPPA)
CalOPPA requires websites that collect Personally Identifiable Information from California consumers to provide a clear and accessible privacy policy. In compliance with CalOPPA, we agree to the following:

• Users can visit our site anonymously.
  • This Privacy Policy is posted on our website and can be accessed through a clearly labeled “Privacy Policy” link located in the site footer.
  • If we make any changes to this Privacy Policy, we will update this page with a revised date.

How can users update or correct their personal information?
Users may request updates or corrections to their personal information by contacting us through any of the following methods:
• Email
• Phone
• Our website contact form

How does our site handle Do Not Track (DNT) signals?
Some browsers offer a Do Not Track feature. Because there is currently no consistent industry standard for recognizing or responding to DNT signals, we do not alter our data collection or advertising practices when a DNT signal is received.

Does our site allow third-party tracking?
Yes. We use trusted third-party analytics and advertising partners—such as Google Ads, Google Analytics, YouTube Ads, and Google AdSense—to analyze website interactions and improve advertising performance. These tools may use cookies or similar technologies to collect non-personally identifiable information. No personally identifiable information, such as your name, email address, or phone number, is shared with these third parties unless you voluntarily provide it through our website.

 

COPPA (Children Online Privacy Protection Act)

COPPA protects the privacy of children under the age of 13. The Federal Trade Commission enforces the COPPA Rule, which outlines the responsibilities of website operators regarding children’s information.

We do not knowingly collect personal information from children under the age of 13, and our website and services are not directed toward children. We do not specifically market to children, and we ask that individuals under 13 do not submit any personal information on our site.

We also do not knowingly allow third parties, including advertising networks, analytics tools, or plug-ins, to collect personal information from children under 13 through our website.

If a parent or guardian believes that we may have unintentionally collected information from a child under 13, they may contact us, and we will promptly remove that information from our records.

 

Fair Information Practices

The Fair Information Practice Principles form the foundation of U.S. privacy law and guide how personal information should be handled. In accordance with these principles, we take reasonable steps to protect personal information and respond appropriately to any potential data breach.

If a data breach occurs:
• We will notify affected users without unreasonable delay, and as soon as reasonably possible under the circumstances.
• We may notify users by email or by posting a notice on our website.
• If required by Oregon law, we will also notify the Oregon Attorney General in the event a breach affects 250 or more Oregon residents.

Individual Redress Principle
We support the Individual Redress Principle, which ensures that individuals have the right to pursue enforceable rights against data collectors or processors who fail to comply with privacy laws. Users may contact us, regulatory authorities, or other legal channels if they believe their rights have been violated.

 

CAN-SPAM Act
The CAN-SPAM Act establishes rules for commercial email, gives recipients the right to stop receiving emails, and outlines penalties for violations. In compliance with this law, we are committed to ensuring that all of our email communication is transparent and appropriate.

Why we collect your email address:
• To send information, respond to inquiries, and follow up on requests
• To provide updates related to our services or property-related communication
• To share additional information that may be relevant to your inquiry
• To send occasional marketing emails to our subscriber list

To comply with the CAN-SPAM Act, we agree to:
• Not use false, misleading, or deceptive subject lines or email addresses
• Identify commercial messages in a reasonable and clear manner
• Include the physical address of our business
• Monitor third-party email services for compliance, if used
• Honor all opt-out or unsubscribe requests promptly
• Provide a clear unsubscribe option at the bottom of each email

If at any time you wish to stop receiving emails from us, you can unsubscribe using the link provided in any email we send.